At Active Intelligence, we offer a secure and convenient checkout experience. Customers can complete their purchase using available express checkout options or standard payment methods shown at checkout.
Accepted Payment Methods
We currently support the following express checkout options:
- Shop Pay
- PayPal
- Google Pay
Additional payment methods may also be available at checkout depending on your location, device, browser, and payment provider availability.
Secure Checkout
All payments are processed through secure third-party payment providers. Active Intelligence does not store your full credit card or payment details on our website.
Your payment information is encrypted and handled according to the security standards of the selected payment provider.
Payment Authorization
When you place an order, your selected payment method may be authorized immediately. Your order will be processed after payment has been successfully approved.
If your payment is declined, the order may not be completed. Please check your payment details or use another available payment method.
Order Charges
The final order total is displayed at checkout before payment is submitted. This may include:
- Product price
- Shipping charges, if applicable
- Taxes, if applicable
- Discounts or promo codes, if applied
Please review your order carefully before completing payment.
PayPal Payments
If you choose PayPal, you may be redirected to PayPal to complete your payment securely. After payment is completed, you will be returned to the Active Intelligence checkout confirmation page.
Shop Pay and Google Pay
Shop Pay and Google Pay may allow faster checkout using saved payment and shipping details. Availability may depend on your device, browser, account settings, and region.
Payment Issues
If you experience a payment issue during checkout, please try the following:
- Confirm that your billing information is correct
- Check that your payment method is active and has sufficient funds
- Try another payment method
- Contact your bank or payment provider if the issue continues
For additional help, please contact us through our website contact form or customer support email.
Changes to This Payment Policy
Active Intelligence may update this Payment Policy from time to time to reflect changes in available payment methods, checkout features, or payment provider requirements. Updates will be posted on this page.